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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Contributor(s): Patterson, Kerry (Author), Switzler, Al (Author), Grenny, Joseph (Author)
ISBN: 0071771328     ISBN-13: 9780071771320
Publisher: McGraw-Hill Education
OUR PRICE:   $18.00  
Product Type: Paperback - Other Formats
Published: September 2011
* Not available - Not in print at this time *
Additional Information
BISAC Categories:
- Business & Economics | Business Communication - Meetings & Presentations
- Family & Relationships
- Business & Economics | Negotiating
Dewey: 153.6
LCCN: 2011026451
Physical Information: 0.6" H x 5.9" W x 8.9" (0.74 lbs) 272 pages
 
Descriptions, Reviews, Etc.
Publisher Description:

The New York Times and Washington Post bestseller that changed the way millions communicate

" Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time."
--from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."
--Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul(R)

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

  • Prepare for high-stakes situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive

Contributor Bio(s): Switzler, Al: - McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwideGrenny, Joseph: - McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwideMcMillan, Ron: - McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwidePatterson, Kerry: -

Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.
www.vitalsmarts.com