| Introduction to Service Engineering Contributor(s): Salvendy, Gavriel (Editor), Karwowski, Waldemar (Author) |
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ISBN: 0470382414 ISBN-13: 9780470382417 Publisher: Wiley OUR PRICE: $170.95 Product Type: Hardcover - Other Formats Published: January 2010 Annotation: Gavriel Salvendy has established a curriculum in service engineering supported by IBM at his industrial engineering program in China. Based on this and a number of meetings with IBM on the requirements of the program, Salvendy proposes to build a book that can be used in the growing number of curriculums around the world. He proposes to bring together an editorial board of specialist/contributors in the various areas of coverage - each will author a chapter on their specialty. Salvendy will work to smooth the coverage so that the book can be used as a textbook as well as the reference for professionals (and those investigating establishing a curriculum in the area). The book will provide examples and problems for students, and at least one real world case study per chapter. A solutions manual will be developed to support teaching. |
| Additional Information |
| BISAC Categories: - Business & Economics | Management - General - Technology & Engineering | Industrial Engineering |
| Dewey: 658 |
| LCCN: 2009019192 |
| Physical Information: 1.5" H x 7.5" W x 9.3" (2.80 lbs) 672 pages |