The Remedy Contributor(s): Dennis, Pascal (Author) |
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ISBN: 0470556854 ISBN-13: 9780470556856 Publisher: Wiley OUR PRICE: $22.46 Product Type: Hardcover - Other Formats Published: July 2010 |
Additional Information |
BISAC Categories: - Business & Economics | Development - Business Development - Business & Economics | Leadership |
Dewey: 658.401 |
LCCN: 2010003435 |
Physical Information: 0.97" H x 6.4" W x 9.26" (0.99 lbs) 272 pages |
Descriptions, Reviews, Etc. |
Publisher Description: Winner of the Shingo Prize for Excellence in Quality Improvement -From the Shingo judges: This work has an extremely widespread application as the tools, techniques, and methods described are at a level that achieves the goals of Lean and operational excellence without tying them down to a specific industry or work stream. The book provides practical knowledge for lean champions, managers, and executives driving toward operational excellence enterprise-wide. The story format, and the presentation of this material was excellent, and the avoidance of lean and operational excellence jargon gives the book a wide appeal...it is a pleasure to read. The Sequel to the Influential "Lean" Business Novel Andy & Me The Remedy is a compelling a business fable that shows how Lean quality improvement business practices--traditionally associated with manufacturing--can dramatically improve the service areas of your business-including design, engineering, sales, marketing and all processes in between. Written by Pascal Dennis, a leading Lean consultant, the story follows Tom Pappas and Rachel Armstrong, senior leaders at a desperate automotive company as they try to implement a Lean management system across an entire platform, the Chloe, a breakthrough green car. The future of the company is at stake. Can Tom and Rachel, supported by Andy Saito, a retired, reclusive Toyota executive, regain the trust and respect of the customer? Can a venerable but dying company implement Lean practices to every part of their business and learn a new, more effective way of managing?
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