| Managing Assertively: How to Improve Your People Skills: A Self-Teaching Guide Revised Edition Contributor(s): Burley-Allen, Madelyn (Author) |
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ISBN: 0471039713 ISBN-13: 9780471039716 Publisher: Wiley OUR PRICE: $23.40 Product Type: Paperback Published: April 1995 Annotation: A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeople become more effective managers by sharpening their people skills. Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonal problems that invariably arise at work. Her step-by-step techniques, clear examples, and competence-building exercises will immediately improve your supervisory skills, sharpen your self-awareness, and make you a more confident, assertive manager. You'll learn how to: Use eight building blocks to become a more effective manager Overcome self-defeating behavior Handle criticism to maintain and enhance self-esteem State limits and expectations to clarify assignments Become a more effective listener Receive and give positive feedback to enhance team building Handle conflict, stress, personal problems, and a wide range of other difficult on-the-job situations By following the user-friendly, interactive, self-teaching format, you can work at your own pace as you master management essentials. |
| Additional Information |
| BISAC Categories: - Business & Economics | Training - Business & Economics | Human Resources & Personnel Management - Business & Economics | Entrepreneurship |
| Dewey: 658.302 |
| LCCN: 94032607 |
| Series: Wiley Self-Teaching Guides |
| Physical Information: 0.55" H x 7.5" W x 9.22" (1.08 lbs) 240 pages |
| Themes: - Theometrics - Secular |
| Descriptions, Reviews, Etc. |
| Publisher Description: A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeoplebecome more effective managers by sharpening their people skills.Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonalproblems that invariably arise at work. Her step-by-steptechniques, clear examples, and competence-building exercises willimmediately improve your supervisory skills, sharpen yourself-awareness, and make you a more confident, assertive manager.You'll learn how to: * Use eight building blocks to become a more effective manager * Overcome self-defeating behavior * Handle criticism to maintain and enhance self-esteem * State limits and expectations to clarify assignments * Become a more effective listener * Receive and give positive feedback to enhance team building * Handle conflict, stress, personal problems, and a wide range ofother difficult on-the-job situations * By following the user-friendly, interactive, self-teachingformat, you can work at your own pace as you master managementessentials. |