| Achieving Quality Through Continual Improvement Contributor(s): Burrill, Claude (Author), Ledolter, Johannes (Author) |
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ISBN: 0471092207 ISBN-13: 9780471092209 Publisher: Wiley OUR PRICE: $264.28 Product Type: Paperback Published: July 1998 Annotation: Take a look at the cover of this book, particularly the two images you see there. One image is of electronic components, which makes sense--quality management has been an important tool in the electronics industry for some time now. The other image however is a little more surprising. What does a short-order cook have to do with quality? The answer is simple--quality is needed everywhere, from high-tech manufacturing to pancakes. In fact, quality management is vital to the production of just about any goods, services, or information products you can imagine. This book is all about quality--how to achieve it, how to measure it, how to maintain it. In it, you'll explore all aspects of quality, from quality of goods and services to the processes that are necessary to achieve quality. Plus, this book will show you quality management in action. A series of real-life cases illustrate how theory hits the workplace, including:
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| Additional Information |
| BISAC Categories: - Business & Economics | Total Quality Management - Business & Economics | Quality Control |
| Dewey: 658.562 |
| LCCN: 98-15989 |
| Series: Spie Proceedings Series; 3261 |
| Physical Information: 1.16" H x 7.8" W x 9.57" (2.50 lbs) 640 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: Qualität ist kein Zufall! Die Autoren dieses Buches stellen Ihnen statistische und nichtstatistische Problemlösungshilfen vor und zeigen, welche Techniken zur gemeinsamen Lösung von Problemen im Team besonders effektiv sind. Anschaulich wird vermittelt, da der Erfolg solcher Ma nahmen entscheidend von der Wechselbeziehung zwischen Management und Angestellten abhängt. Ein in sich geschlossenes, logisch aufgebautes Werk. |