| Admit It!: 21 Things You Already Know But Apparently Have Forgotten Regarding Client Service Contributor(s): Galati, Craig S. (Author) |
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ISBN: 0595373658 ISBN-13: 9780595373659 Publisher: iUniverse OUR PRICE: $8.96 Product Type: Paperback - Other Formats Published: October 2005 Annotation: When did delivering mediocre client service become acceptable? It didn't! Then why do so many professional service firms fail to deliver excellent client service? Craig gives you 21 reminders that will make your clients say "wow!" |
| Additional Information |
| BISAC Categories: - Business & Economics | Customer Relations - Business & Economics | Business Etiquette - Mathematics |
| Dewey: 510 |
| Physical Information: 0.13" H x 5" W x 8" (0.15 lbs) 56 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: When did delivering mediocre client service become acceptable? It didn't Then why do so many professional service firms fail to deliver excellent client service? Craig gives you 21 reminders that will make your clients say "wow " |