| Dealing with a Difficult Co-Worker Contributor(s): Lee, David (Author) |
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ISBN: 1086572416 ISBN-13: 9781086572414 Publisher: Independently Published OUR PRICE: $12.30 Product Type: Paperback Published: September 2019 |
| Additional Information |
| BISAC Categories: - Business & Economics | Conflict Resolution & Mediation |
| Series: Courageous Conversations at Work |
| Physical Information: 0.17" H x 6" W x 9" (0.27 lbs) 84 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: This book walks the reader through on how to bring up difficult issues in a way that reduces defensiveness and fosters a candid, open-minded, open-hearted conversation.It provides the reader with practical recommendations on what to do before having a courageous conversation so you "show up" as the best version of yourself, including:1. How to counteract the unproductive self-talk and destructive stories we tell ourselves that lead us to enter conversations in an antagonistic state.2. How to shift your state to one of curiosity and compassion.3. How to differentiate between realistic and healthy intentions and those that are unrealistic and dysfunctional...and will therefore set you up for a disastrous conversation.It then walks you through the author's "Declaration/Invitation" process for opening up a constructive conversation.While the principles and techniques are framed within the story of a real life conversation the author had with a co-worker, they are applicable to any "crucial conversation," whether in your work life or in your personal life.About The Author: David Lee is the founder of HumanNature@Work. He is a consultant, speaker, trainer, and executive coach who has worked with organizations and presented at conferences throughout North America and Australia.Besides this book, David is the author of over 100 articles and book chapters on topics related to employee engagement, leadership development, and "how to have the conversations that get you the results you want."Recently, his work has focused on the central role productive relationships and productive conversations have on business results, with this being the take away message: "Every better business result you want requires having a better conversation." |