| The Three Books of Business: An insightful and concise guide to improve the Customer Service Representative, Sales Professional, and Manager within Contributor(s): Klass, Roger Reynold (Author) |
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ISBN: 147922040X ISBN-13: 9781479220403 Publisher: Createspace Independent Publishing Platform OUR PRICE: $9.98 Product Type: Paperback Published: September 2012 |
| Additional Information |
| BISAC Categories: - Business & Economics | Skills |
| Physical Information: 0.38" H x 5.24" W x 7.99" (0.42 lbs) 180 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: Recently updated for 2018. The Three Books of Business Goals are to increase productivity by way of improving call quality, increasing sales, and elevating management effectiveness. It strives to bring a people-oriented and service approach to the business world. Finally, it wants to increase a self appreciation to what you do. Roger is an award winning professional with a proven track record. This book is also recommended to anyone dealing with people in their daily duties. |