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Global Perspectives on Service Science: Japan 2016 Edition
Contributor(s): Kwan, Stephen K. (Editor), Spohrer, James C. (Editor), Sawatani, Yuriko (Editor)
ISBN: 1493935925     ISBN-13: 9781493935925
Publisher: Springer
OUR PRICE:   $104.49  
Product Type: Hardcover - Other Formats
Published: May 2016
Qty:
Additional Information
BISAC Categories:
- Business & Economics | Production & Operations Management
- Business & Economics | Information Management
- Computers | Enterprise Applications - Business Intelligence Tools
Dewey: 005.74
LCCN: 2016938512
Series: Service Science: Research and Innovations in the Service Eco
Physical Information: 0.81" H x 6.14" W x 9.21" (1.51 lbs) 349 pages
 
Descriptions, Reviews, Etc.
Publisher Description:

This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan's perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity. A multi-disciplinary approach to Service Science can potentially transform service industries through research, education, and practice. Offering a forum for best practices in Service Science within Japan, the volume benefits its audience by sharing viewpoints from a wide range of geographical regions and economies. The book is organized as follows:

- Foundations of Service Science and the service industry sector

- Public/Private sector partnerships, policies, trade in services, future prospects

- Contributions from science, social science, management, engineering, design as well as industry sector perspectives

- Road-maps, methodology, business development, strategies and innovative models, application of information technology, performance measures, and service system design

- Education and workforce development

- Case studies from practice, research and educational community

- Future Directions in Japan
This book includes three Forewords written by key leaders in Service Science:

- Takayuki Aso (Ministry of Education, Culture, Sports, Science & Technology in Japan)

- Yasuhiro Maeda (Director, Service Affairs Policy Division METI)
- Norihisa Doi (Professor Emeritus, Keio University and Service Science, Solutions and Foundation Integrated Research (S3FIRE) Program Officer, JST/RISTEX)