Service Starts With a Smile: 69 reasons why customers return Contributor(s): Cavitt, Cary Jon (Author) |
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ISBN: 1542543150 ISBN-13: 9781542543156 Publisher: Createspace Independent Publishing Platform OUR PRICE: $14.20 Product Type: Paperback Published: January 2017 |
Additional Information |
BISAC Categories: - Business & Economics | Customer Relations |
Physical Information: 0.34" H x 6" W x 9" (0.48 lbs) 158 pages |
Descriptions, Reviews, Etc. |
Publisher Description: Customer service expert Cary Cavitt shares 69 ways to bring customers back time and again. It really comes down to treating others the way that we would like to be treated. The tips are simple reminders of the importance of showing each customer kindness and respect. Each thought has stood the test of time and will continue to work for any type of organization that is looking to improve on customer service and gain repeat customers. |