| Winning the Customer: Understanding the mind of the customer Contributor(s): Cavitt, Cary Jon (Author) |
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ISBN: 154255053X ISBN-13: 9781542550536 Publisher: Createspace Independent Publishing Platform OUR PRICE: $14.20 Product Type: Paperback Published: January 2017 |
| Additional Information |
| BISAC Categories: - Business & Economics | Customer Relations |
| Physical Information: 0.2" H x 5.98" W x 9.02" (0.31 lbs) 98 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: Every customer is measuring how they are being treated. Everything from how happy we are to serve them to making them feel accepted will ultimately determine whether or not they become loyal. In the end, we will discover that winning our customers has everything to do with treating them respectfully and gaining their trust. |