| The Four Conversations: Daily Communication That Gets Results Contributor(s): Ford, Jeffery (Author), Ford, Laurie (Author) |
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ISBN: 1576759202 ISBN-13: 9781576759202 Publisher: Berrett-Koehler Publishers OUR PRICE: $19.76 Product Type: Paperback - Other Formats Published: August 2009 Annotation: Most conversations to get things done at work are of one of four types initiative conversations, conversations for understanding, performance conversations, or conversations for closure but they are often done poorly or misused. This book shows managers and employees how to use the right conversation at the right time, plan and start each conversation well, and finish each conversation effectively. |
| Additional Information |
| BISAC Categories: - Business & Economics | Development - Business Development |
| Dewey: 658.45 |
| LCCN: 2009019310 |
| Physical Information: 0.75" H x 5.5" W x 8.5" (0.68 lbs) 256 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: Talk is powerful. And it isn't just 'difficult' conversations that matter-- the everyday dialogue we have with one another is critical to both personal and organizational success. Packed with sample dialogues and dozens of personal stories, and backed by solid research and the authors' firsthand observations, The Four Conversations describes how to get maximum results from conversations that every one of us must use to get things done: initiative conversations introducing something new, understanding conversations to help people relate to ideas or processes, performance conversations requesting specific actions, and closure conversations that recognize achievements and signal completion of the work. As Jeffrey and Laurie Ford clearly demonstrate, engage in the right conversation at the right time--plan and start each one well, finish every one effectively--and extraordinary things can happen. |