| Authentic Customer Centricity Contributor(s): Zafer, Alkhatani Saad (Author) |
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ISBN: 1623969123 ISBN-13: 9781623969127 Publisher: Information Age Publishing OUR PRICE: $52.86 Product Type: Paperback - Other Formats Published: June 2015 |
| Additional Information |
| BISAC Categories: - Business & Economics | Customer Relations - Business & Economics | Economics - General |
| Dewey: 658.812 |
| LCCN: 2014042577 |
| Physical Information: 0.25" H x 6.14" W x 9.21" (0.39 lbs) 118 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way. |