| Difficult Conversations: Craft a Clear Message, Manage Emotions, Focus on a Solution Contributor(s): Review, Harvard Business (Author) |
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ISBN: 1633690784 ISBN-13: 9781633690783 Publisher: Harvard Business Review Press OUR PRICE: $11.66 Product Type: Paperback Published: February 2016 |
| Additional Information |
| BISAC Categories: - Business & Economics | Business Communication - General - Business & Economics | Management - General - Business & Economics | Leadership |
| Dewey: 658.45 |
| LCCN: 2015032649 |
| Series: 20-Minute Manager |
| Physical Information: 0.4" H x 5" W x 6.9" (0.25 lbs) 128 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through:
Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook. |