| Conflict Management in Healthcare: Creating a Culture of Cooperation Contributor(s): McDaniel, Garry (Author) |
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ISBN: 1646632168 ISBN-13: 9781646632169 Publisher: Koehler Books OUR PRICE: $25.60 Product Type: Hardcover - Other Formats Published: January 2021 * Not available - Not in print at this time * |
| Additional Information |
| BISAC Categories: - Business & Economics | Industries - Healthcare - Business & Economics | Leadership - Medical | Administration |
| Physical Information: 0.69" H x 6" W x 9" (1.13 lbs) 234 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: A central principle of the healthcare profession is caring for others: do no harm. Yet in healthcare settings, the level of conflict among healthcare professionals and administrators is rampant. As a result, patient care suffers, and poor communication, bullying, hazing, harassment, and incivility is often widespread and tolerated in hospitals, nursing homes, rehabilitation centers, and clinics across the world. Conflict Management in Healthcare: Creating a Culture of Cooperation explains how to create an organizational culture and develop the interpersonal skills to turn everyday conflict into opportunities for enhancing interpersonal, team, and organizational relationships and patient care. |