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"We all want to hug you. Will that be ok?" The young man whose mom had tragically died that day quietly nodded. Riecke wrapped his arms around him. "I'm so sorry. I wish there were some magic words I could say to make it all better."

In life's most difficult moments, we all want to help or say the right thing. But what do you say? It can feel like all the rules have suddenly changed.

Rev. Patrick Riecke, M.A., is the Director of Dignity and Spiritual Care for Parkview Health. For over 20 years, Riecke has curated the best methods for helping people and families in exactly these moments. In this book, Riecke unveils:

• Compelling stories of ultimate suffering and overwhelming significance
• Must-do actions for those who want to help
• Traps to avoid so you can be successful at making a difference
• Case studies of hurting people and how to help
• Three Phases of Spiritual Growth
• Practical tips for leaders who care about people in grief, trauma or crisis

For more free content, videos, and advice on helping people who are sick, dying, or grieving, sign up for Patrick Riecke's newsletter at www.RoutineRevelation.com. When you sign up, you will receive access to the five helpsheets in the back of this book, and several video trainings where Riecke explains how to talk with the sick, dying, and grieving.

Are you ready to really help? Do you want to know what to say (or not say) to people who are sick, dying, or grieving? Buy this book today to start making a difference.