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'24/7': Multi-Cultural Workers Find Diversity Recipe to Heal A Troubled World
Contributor(s): Chase, Jackie L. (Author)
ISBN: 1937630307     ISBN-13: 9781937630300
Publisher: Adventuretravelpress.com
OUR PRICE:   $37.95  
Product Type: Paperback
Published: November 2017
Qty:
Additional Information
BISAC Categories:
- Business & Economics | Customer Relations
- Business & Economics | Industries - Hospitality, Travel & Tourism
Physical Information: 0.38" H x 6.14" W x 9.21" (0.56 lbs) 176 pages
 
Descriptions, Reviews, Etc.
Publisher Description:

'24/7' Multi-Cultural Workers Find Diversity Recipe to Heal A Troubled World. Author interviews 40 workers on world's largest cruise ship discovering cross-cultural secrets transferable to any entity, business, non-profit, or government. Woven into an account of the traditions of many workers from 79 cultures is the story of their life at home and aboard ship, their progress in learning to respect cultural differences, and their hidden-from-guests mission below the water line that supports the task of pleasing those guests so they want to cruise again. One example is the South African activities manager whose Mom was a hairdresser back home who learned about the "10-foot rule" and increased her business significantly. You discover from the Marketing and Revenue Manager that one ship had a podiatrist that worked in the incinerator room. We meet an opera singer/bartender who shares his dreams of Portugal, his homeland. You meet the Jamaican cook whose grandma taught him some culinary tricks that helped him advance up the ladder of compensation and prestige. And any manager or CEO who pays attention to the cooperative spirit and positive morale instilled by the entire chain of command has the potential to create this sort of environment in any organization. The challenge of keeping emotions in check when folks from dramatically different cultures work together, eat together, and bunk together, is greater than when most workers share a common background. This book can be emailed inexpensively as an eBook to workers and managers who share a common mission. The "soft sell" of interesting stories can not help but increase pride and morale and support the mission of the entity that gifts the book to the workforce.


Contributor Bio(s): Chase, Jackie L.: - Winner of over 30 book contests and awards for 5 major books, Jackie Chase has a "voice" as a journalist and a skill as a story-telling-photographer that is unique and riveting. Broadly speaking, the books arise from her travels to nearly 120 countries, but specifically, the insights range from topics like parenting (photo-journalist account of a month living with her 14-year-old blond daughter among stone-age warrior villagers in New Guinea) contained in "Walking to Woot," to diversity and motivational morale management stories from many of the 79 cultures represented by the crew of the world's largest cruise ship. The cruise customer version is entitled "All Hands Working Together" and the business version is "24/7." Her stunning 321 story-telling color images in the inexpensive eBook, titled "100 People to Meet Before You Die--Travel To Exotic Cultures" represent a vicarious journey for every reader who wishes to safely travel by word and image to 12 countries to share the author's challenges in living among remote villagers and photographing the unusual customs and clothing (or lack of it) they continue to preserve. The Jackie Chase fan club is expanding, as each story raises the question of how could the next one top the one at hand--but it does! She even created the definitive "Traveler's Handbook," titled "How to Become an Escape Artist" with a hundred links in the eBook edition to hard-to-find websites for business or personal travelers who want to save time, money and frustration. It contains unforgettable stories that will keep the traveler from being caught in situations that are difficult to overcome, like being in "no man's land" between countries due a failure to obtain a multiple entry visa. The index to 192 segments is a handy reference both before and during the trip and covers all the practical challenges, plus the psychological ones including fears and loneliness and ways to deal with each.