| A Paradigm of Customer Recovery: "Customer Care from a Practical Approach" Contributor(s): Dawson, Ken G. (Author) |
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ISBN: 0595122590 ISBN-13: 9780595122592 Publisher: iUniverse OUR PRICE: $10.76 Product Type: Paperback Published: September 2000 |
| Additional Information |
| BISAC Categories: - Business & Economics | Customer Relations |
| Physical Information: 0.32" H x 6.08" W x 9.2" (0.43 lbs) 124 pages |