| Built to Serve: How to Drive the Bottom Line with People-First Practices Contributor(s): Sanders, Dan J. (Author), Covey, Stephen (Author), Blanchard, Ken (Author) |
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ISBN: 0071497927 ISBN-13: 9780071497923 Publisher: McGraw-Hill Companies OUR PRICE: $39.90 Product Type: Hardcover - Other Formats Published: September 2007 Annotation: When You Empower People You Get Powerful Results "[This book] inspires your spirit...The United Supermarkets model, taught in a most excellent and successful way."-Stephen R. Covey ""Built to Serve" calls for a profound shift in the philosophy and practice of business. We can all learn a great deal from Dan's leadership and United's legacy."-from the Afterword by Ken Blanchard, coauthor of "The One Minute Manager" and "Leading at a Higher Level" "Success in business requires a dedication to certain basic principles, not the least of which is realizing a company's best asset is its people. Dan Sanders has done a remarkable job of illustrating how this philosophy, when applied consistently, can improve the health of any business."-Kenneth Cooper, M.D., Cooper Aerobics Center "Leaders will profit from the groundbreaking principles advocated in this book."-Claude Dollins, Chairman, The Center for Corporate Culture |
| Additional Information |
| BISAC Categories: - Business & Economics | Leadership - Business & Economics | Marketing - General |
| Dewey: 658 |
| Physical Information: 0.97" H x 5.3" W x 8.3" (0.9 lbs) 200 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: In Built to Serve, Dan Sanders, CEO of the award-winning, service-oriented United Supermarkets, makes this bold claim: the prevailing business culture is broken and a radical transformation is required-a paradigm shift that reshapes our understanding of the true purpose of work. Leaders have a choice-continue to chase a broken price-profit model and suffer the consequences or build a culture committed to servanthood and discover the fulfillment evident when people see their work as a ministry. The choice leaders make will not only determine economic success and failure but also will determine their organization's long term impact on humanity. The time is now. Sanders reveals how your people can adopt United's mission of "Ultimate Service, Superior Performance, Positive Impact." He distills valuable lessons from nine decades of a people-centered culture that consistently delivers outstanding customer service and reveals how you can develop a fully engaged, productive workforce.
When you're built to serve, employees come to work because they want to, not just because they have to. Built to Serve is your hands-on guide to seeking this higher purpose. |
Contributor Bio(s): Sanders, Dan J.: - Dan J. Sanders is CEO of United Supermarkets, the first supermarket to win the prestigious National Torch Award for Marketplace Ethics. Sanders is also cofounder of The Center for Corporate Culture, which challenges and coaches CEOs and their teams to build corporate cultures focused on leadership, ethics, wellness, and execution. In addition to his business endeavors, Sanders is also a former Air Force U-2 reconnaissance pilot and a highly decorated officer. www.danjsanders.com Sanders, Dan: -Dan J. Sanders is CEO of United Supermarkets, the first supermarket to win the prestigious National Torch Award for Marketplace Ethics. Sanders is also cofounder of The Center for Corporate Culture, which challenges and coaches CEOs and their teams to build corporate cultures focused on leadership, ethics, wellness, and execution. In addition to his business endeavors, Sanders is also a former Air Force U-2 reconnaissance pilot and a highly decorated officer. www.danjsanders.com Blanchard, Ken: - Ken Blanchard is Chief Spiritual Officer of The Ken Blanchard Companies. He is the coauthor of more than forty books, including the classic The One Minute Manager (with Spencer Johnson), Leading at a Higher Level, Full Steam Ahead! (with Jesse Stoner) and The Secret (with Mark Miller). |