| Total Quality Control, Revised (Fortieth Anniversary Edition), Volume 1 Contributor(s): Feigenbaum, Armand V. (Author) |
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ISBN: 007162628X ISBN-13: 9780071626286 Publisher: McGraw-Hill OUR PRICE: $37.95 Product Type: Paperback - Other Formats Published: January 1991 Annotation: Volume 1 of 2. Total quality control is a system for integrating the quality development, maintenance, and improvement efforts of the various groups in an organization so as to produce marketing, engineering, production, and service at the most economical levels for full customer satisfaction. This is a complete handbook on the subject by the originator of total quality control. The first edition of this book was published in 1951 and this is the 40th third edition complete with a new 16 page addition on: The Total Quality Imperative, 12 Benchmarks for Quality Control in the 90's and 4 management principles for total quality. |
| Additional Information |
| BISAC Categories: - Business & Economics | Quality Control |
| Dewey: 658.562 |
| Physical Information: 0.77" H x 7" W x 10" (1.42 lbs) 372 pages |
