Money Back Guarantee
Returned items must be shipped prepaid and received in resalable condition. BRC will only accept returns on items shipped in error or damaged in transit. Returns must be returned within 15 days of receiving the item. If the wrong book was shipped in error the Shipping cost may be waived. On items of 2 to 20 a 10% restocking fee may be deducted from the refund amount.
We can process returns and refunds only for items directly purchased from and fulfilled by BooksRock.com.
Books Rock Book Club will process your return within 7 to 10 business days of receiving your return. If you paid directly from your bank account, it may take up to 15 additional business days for the credit to be posted to your bank account. If you paid by check, it will take longer. In most cases, we'll issue a refund in the same form of payment originally used.
Bulk rate orders of 20 or more copies are not eligible for return. Due to our everyday discount and special pricing on bulk PO orders we cannot accept returns.RISK OF LOSS
All items purchased from BooksRock.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Any questions about returns can be directed to: