Six SIGMA Software Quality Improvement Contributor(s): Nanda, Vic (Author), Robinson, Jeffrey (Author) |
|
![]() |
ISBN: 0071700625 ISBN-13: 9780071700627 Publisher: McGraw-Hill Companies OUR PRICE: $85.50 Product Type: Hardcover - Other Formats Published: March 2011 |
Additional Information |
BISAC Categories: - Technology & Engineering | Quality Control - Business & Economics | Quality Control - Computers | Software Development & Engineering - General |
Dewey: 005.14 |
LCCN: 2011006452 |
Physical Information: 1.5" H x 7.6" W x 9.4" (2.70 lbs) 640 pages |
Descriptions, Reviews, Etc. |
Publisher Description: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Proven techniques for improving software and process quality with Six Sigma This practical, in-depth guide explains how to apply Six Sigma to solve common product and process improvement challenges in the software and IT industry. Six Sigma Software Quality Improvement covers Define, Measure, Analyze, Improve, and Control (DMAIC), Lean Six Sigma, Design for Six Sigma (DFSS), and Define, Measure, Analyze, Design, and Verify (DMADV). Featuring more than 20 success stories from Motorola, IBM, Cisco, Seagate, Xerox, Thomson Reuters, TCS, EMC, Infosys, and Convergys, the book offers first-hand accounts of corporate Six Sigma programs and explains how these companies are successfully leveraging Six Sigma for software process and quality improvement. The success stories reveal how:
|
Contributor Bio(s): Nanda, Vic: - Vic Nanda is a Process Improvement Manager, Broadband Mobility Solutions IT, with Motorola. He is a Certified ISO 9000 Lead Auditor, Certified Manager of Quality/Organization Excellence (CMQ/OE), Certified Quality Auditor (CQA), Certified Software Quality Engineer (CSQE), ITIL Foundations Certified, and Six Sigma Black Belt. Jeffrey Robinson, Ph.D., is a Master Black Belt and ITIL Program Manager with American Express. He has worked in software development and computer integrated manufacturing for more than 20 years. Dr. Robinson is a CMM/CMMI assessor and Malcolm Baldrige Quality Assessor. He has been teaching graduate and undergraduate courses for more than 20 years, and he holds four software patents in manufacturing control theory. |