| ITIL Foundation All-In-One Exam Guide Contributor(s): Davies, Jim (Author) |
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ISBN: 0071841601 ISBN-13: 9780071841603 Publisher: McGraw-Hill Companies OUR PRICE: $36.00 Product Type: Paperback - Other Formats Published: August 2016 |
| Additional Information |
| BISAC Categories: - Computers | Certification Guides - General - Computers | Computer Literacy - Computers | Information Technology |
| Dewey: 004 |
| Series: All-In-One |
| Physical Information: 0.6" H x 7.2" W x 10.7" (1.05 lbs) 450 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. ITIL(R) Foundation All-in-One Exam Guide This comprehensive self-study guide offers 100% coverage of the latest version of the ITIL Foundation certification exam. Written by itSMF UK 2013 Trainer of the Year and ITIL Champion Jim Davies, ITIL Foundation All-in-One Exam Guide features practical exercises, real-world examples, and more than 300 practice exam questions. Exam tips, reviews, and self-tests at the end of each chapter ensure that you are on track to pass the exam. In keeping with the premise of the All-in-One series, this guide serves both as an effective study tool and an on-the-job reference that will serve you well beyond the exam. Covers all exam topics, including: - ITIL fundamentals CD ICON Electronic content includes: - Complete practice exams |
Contributor Bio(s): Davies, Jim: - Jim Davies is an ITIL Expert, ISO/IEC 20000 Consultant, the Director of ServiceSense LTD, and a member of the British Computer Society, itSMF UK, and the Institute of Management (UK). As an ITIL-certified trainer with more than 40 years of experience, he has helped over 1,200 candidates attain their ITIL Foundation certification, with a 98% pass rate. Davies served as an IT-specialist logistics officer in the Royal Air Force for more than 27 years. |