| Understanding the Communication Process in the Workplace Contributor(s): Institute of Leadership &. Management (Author) |
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ISBN: 0080464335 ISBN-13: 9780080464336 Publisher: Routledge OUR PRICE: $47.45 Product Type: Paperback Published: July 2007 Annotation: Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units). *Content is well regarded *Popular with those training with the ILM but can also be used for independent study *Content of each workbook now maps to single course unit, resulting in a more user-friendly format. |
| Additional Information |
| BISAC Categories: - Business & Economics | Business Communication - General - Business & Economics | Workplace Culture - Business & Economics | Human Resources & Personnel Management |
| Dewey: 651.7 |
| Series: Super Series |
| Physical Information: 0.2" H x 8.43" W x 11.59" (0.61 lbs) 70 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: Communication is used by everyone in the work place at all times. It is the key to a satisfactory work environment. Communication problems can make the work environment uncomfortable and unproductive for everyone. This textbook outlines the nature and importance of communication and process of communication in the workplace. Covering the advantages and disadvantages of the basic communication methods, the book goes on to highlight the value of getting feedback from others to ensure communication is effective. The authors provide tools to assess your own effectiveness as well as suggestions to improve own performance in communicating within the workplace. An essential reference for practicing or potential first line managers, this textbook will also be a useful resource for students of business communication at various levels. |