Quality and Operations Management: Revised Edition Revised Edition Contributor(s): Elearn (Author) |
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ISBN: 0080552366 ISBN-13: 9780080552361 Publisher: Routledge OUR PRICE: $60.79 Product Type: Paperback - Other Formats Published: December 2007 |
Additional Information |
BISAC Categories: - Business & Economics | Management - General - Computers | User Interfaces |
Dewey: 363.179 |
Series: Management Extra |
Physical Information: 0.25" H x 8.27" W x 11.69" (0.67 lbs) 118 pages |
Descriptions, Reviews, Etc. |
Publisher Description: This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer. |