Offshore Outsourcing of It Work: Client and Supplier Perspectives Contributor(s): Lacity, M. (Author), Rottman, J. (Author) |
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ISBN: 0230521851 ISBN-13: 9780230521858 Publisher: Palgrave MacMillan OUR PRICE: $52.24 Product Type: Hardcover - Other Formats Published: March 2008 Annotation: Based on over 200 interviews, this new book provides rich insights and practices on the toughest challenges facing offshore client/supplier relationships. While many client organizations found benefits to be gained from the offshoring of IT work, others struggled to realize any cost savings or other improvements. How can these mixed experiences be reconciled? The research reveals that offshore outsourcing can deliver on its promises, but only if both clients and suppliers diligently manage the details. In this book, the authors provide specific practices that managers can use, and detailed case studies which illustrate how these practices are embedded and enacted within client and supplier firms. |
Additional Information |
BISAC Categories: - Business & Economics | Production & Operations Management - Business & Economics | Management - General - Business & Economics | International - Economics |
Dewey: 658.405 |
LCCN: 2008295374 |
Series: Technology, Work and Globalization |
Physical Information: 0.87" H x 6.35" W x 9.35" (1.30 lbs) 274 pages |
Descriptions, Reviews, Etc. |
Publisher Description: This book considers offshore client/supplier relationships' biggest challenges, including the protection of intellectual property, and managing knowledge transfer and offshore outsourcing at project level. Based on over 150 interviews and case studies, this is an invaluable read for managers and researchers looking to learn from real experiences. |