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Reinventing Texas Government
Contributor(s): Lauderdale, Michael (Author)
ISBN: 029274711X     ISBN-13: 9780292747111
Publisher: University of Texas Press
OUR PRICE:   $24.75  
Product Type: Paperback - Other Formats
Published: April 1999
Qty:
Additional Information
BISAC Categories:
- Political Science | American Government - State
- Political Science | Public Affairs & Administration
Dewey: 352.367
LCCN: 98-25509
Physical Information: 0.6" H x 6.07" W x 8.99" (0.79 lbs) 218 pages
Themes:
- Cultural Region - Mid-South
- Geographic Orientation - Texas
 
Descriptions, Reviews, Etc.
Publisher Description:
The Survey of Organizational Excellence is revolutionizing the operation of Texas state agencies and other governmental and private organizations. Developed and refined over the last twenty years by a team of researchers led by Michael Lauderdale, the survey is a proven tool for improving the effectiveness of state government services through surveys of employee attitudes toward their organizations. In this book, Lauderdale gives a history of the survey and its use under four governors, including George W. Bush. He explains what the survey is, how to use it, and how to apply its results to organizational change and improvement. Step-by-step instructions for planning, implementing, and evaluating the survey are enhanced with real-life case studies from the 140,000 surveys that have been distributed and used by more than 75 different organizations. Lauderdale also sets the survey in a broader perspective by identifying some of the forces currently impelling change in organizations throughout our society and exploring where this push for change is taking us.