| Delivering Happiness: A Path to Profits, Passion, and Purpose Contributor(s): Hsieh, Tony (Author) |
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ISBN: 0446576220 ISBN-13: 9780446576222 Publisher: Grand Central Publishing OUR PRICE: $16.19 Product Type: Paperback - Other Formats Published: March 2013 |
| Additional Information |
| BISAC Categories: - Business & Economics | Management - General - Business & Economics | Customer Relations - Biography & Autobiography | Personal Memoirs |
| Dewey: 658.409 |
| Physical Information: 0.8" H x 6" W x 9" (0.60 lbs) 272 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual Best Companies to Work For list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. #1 New York Timesand Wall Street Journal bestseller |