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End-To-End Quality of Service Over Cellular Networks: Data Services Performance Optimization in 2g/3g
Contributor(s): Gomez, Gerardo (Editor), Sanchez, Rafael (Editor)
ISBN: 0470011807     ISBN-13: 9780470011805
Publisher: Wiley
OUR PRICE:   $151.00  
Product Type: Hardcover - Other Formats
Published: June 2005
Qty:
Temporarily out of stock - Will ship within 2 to 5 weeks
Annotation: This comprehensive resource contains a detailed methodology for assessing, analyzing and optimizing End-to-End Service Performance under different cellular technologies (GPRS, EDGE, WCDMA and CDMA2000). It includes guidelines for analyzing numerous different services, including FTP, WEB streaming and POC, including examples of analysis and troubleshooting from a user point-of-view. Focuses on the end-user perspective, with a detailed analysis of the main sources of service performance degradation and a comprehensive description of mobile data services Includes a detailed presentation of generic key performance indicators (KPIs) which can be re-defined to comply with each particular network Provides service performance benchmarking for different technologies from real networks Explores a new approach to service management known as customer experience management, including the reasons why it is overcoming traditional service management and its impact on revenues and customer satisfaction Illustrates all points throughout using real world examples gleaned from cutting-edge research

This book draws together findings from authoritative sources that will appeal to cellular network operators and vendors. The theory-based, practical approach will be of interest to postgraduate students and telecommunication and consulting companies working in the field of cellular technologies.

Additional Information
BISAC Categories:
- Technology & Engineering | Telecommunications
Dewey: 621.384
LCCN: 2005278388
Physical Information: 0.95" H x 6.8" W x 9.9" (1.66 lbs) 328 pages
 
Descriptions, Reviews, Etc.
Publisher Description:
This comprehensive resource contains a detailed methodology for assessing, analyzing and optimizing End-to-End Service Performance under different cellular technologies (GPRS, EDGE, WCDMA and CDMA2000). It includes guidelines for analyzing numerous different services, including FTP, WEB streaming and POC, including examples of analysis and troubleshooting from a user point-of-view.
  • Focuses on the end-user perspective, with a detailed analysis of the main sources of service performance degradation and a comprehensive description of mobile data services
  • Includes a detailed presentation of generic key performance indicators (KPIs) which can be re-defined to comply with each particular network
  • Provides service performance benchmarking for different technologies from real networks
  • Explores a new approach to service management known as customer experience management, including the reasons why it is overcoming traditional service management and its impact on revenues and customer satisfaction
  • Illustrates all points throughout using real world examples gleaned from cutting-edge research

This book draws together findings from authoritative sources that will appeal to cellular network operators and vendors. The theory-based, practical approach will be of interest to postgraduate students and telecommunication and consulting companies working in the field of cellular technologies.