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Quality Control 3E SM
Contributor(s): Mitra, Amitava (Author)
ISBN: 0470256974     ISBN-13: 9780470256978
Publisher: Wiley
OUR PRICE:   $38.90  
Product Type: Paperback
Published: September 2008
Qty:
Annotation: The strength of this book lies in its unique integration of statistical quality control foundations and principles with management and industrial applications. This book presents real-world applications of quality control. Incorporating modern ideas, methods, and philosophies into total quality management, it focuses on statistical process control and related subjects, such as the achievement of product and process quality through experimental design.The third edition of Fundamentals of Quality Control and Improvement has been throughly revised.
Two printed supplements are available: a gratis Instructor's Manual with complete solutions and a for-sale Student Manual with solutions. An author-maintained Web site is available, including further course notes and downloadable data sets. http: //www.business.auburn.edu/~mitraam/QC_Book/Data_Files/
Additional Information
BISAC Categories:
- Technology & Engineering | Quality Control
- Business & Economics | Quality Control
Dewey: 658.401
Physical Information: 0.5" H x 8.2" W x 10.9" (1.20 lbs) 232 pages
 
Descriptions, Reviews, Etc.
Publisher Description:
A statistical approach to the principles of quality control and management

Incorporating modern ideas, methods, and philosophies of quality management, Fundamentals of Quality Control and Improvement, Third Edition presents a quantitative approach to management-oriented techniques and enforces the integration of statistical concepts into quality assurance methods. Utilizing a sound theoretical foundation and illustrating procedural techniques through real-world examples, this timely new edition bridges the gap between statistical quality control and quality management.

The book promotes a unique do it right the first time approach and focuses on the use of experimental design concepts as well as the Taguchi method for creating product/process designs that successfully incorporate customer needs, improve lead time, and reduce costs. Further management-oriented topics of discussion include total quality management; quality function deployment; activity-basedcosting; balanced scorecard; benchmarking; failure mode and effects criticality analysis; quality auditing; vendor selection and certification; and the Six Sigma quality philosophy.

The Third Edition also features:

  • Presentation of acceptance sampling and reliability principles

  • Coverage of ISO 9000 standards

  • Profiles of past Malcolm Baldrige National Quality Award winners, which illustrate examples of best business practices

  • Strong emphasis on process control and identification of remedial actions

  • Integration of service sector examples

  • The implementation of MINITAB software in applications found throughout the book as well as in the additional data sets that are available via the related Web site

  • New and revised exercises at the end of most chapters

Complete with discussion questions and a summary of key terms in each chapter, Fundamentals of Quality Control and Improvement, Third Edition is an ideal book for courses in management, technology, and engineering at the undergraduate and graduate levels. It also serves as a valuable reference for practitioners and professionals who would like to extend their knowledge of the subject.