| The Restaurant Training Program: An Employee Training Guide for Managers Contributor(s): Drummond, Karen E. (Author) |
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ISBN: 0471552070 ISBN-13: 9780471552079 Publisher: Wiley OUR PRICE: $134.85 Product Type: Paperback Published: August 1992 |
| Additional Information |
| BISAC Categories: - Business & Economics | Industries - Hospitality, Travel & Tourism |
| Dewey: 647 |
| LCCN: 92000047 |
| Physical Information: 0.88" H x 8.5" W x 10.98" (2.12 lbs) 416 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: More than just a book about how to train new employees, this is an employee basic training programme which includes proven training techniques guaranteed to quickly and efficiently get new employees on line with the basic skills and knowledge they need. Employee orientation, training and retraining are covered, focusing on the three key areas of a successful foodservice operation - sanitation and safety, service skills and food production skills. The emphasis throughout is on helping the owner or manager to customize the individual character of each establishment, as well as the standard industry practices and procedures. |
