| Basics of Benchmarking Contributor(s): Damelio, Robert (Author) |
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ISBN: 0527763012 ISBN-13: 9780527763015 Publisher: Productivity Press OUR PRICE: $16.10 Product Type: Paperback - Other Formats Published: August 1995 Annotation: The first part of "The Basics of Benchmarking "provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process. |
| Additional Information |
| BISAC Categories: - Business & Economics | Total Quality Management - Business & Economics | Quality Control |
| Dewey: 658.562 |
| LCCN: 96119782 |
| Physical Information: 0.2" H x 4.96" W x 6.96" (0.18 lbs) 80 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: The first part of The Basics of Benchmarking provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered a |