| Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement Third Edition Contributor(s): Kelly, Michael R. (Author) |
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ISBN: 0527916528 ISBN-13: 9780527916527 Publisher: Productivity Press OUR PRICE: $37.00 Product Type: Paperback - Other Formats Published: January 1992 Annotation: The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process Identify the problem: Clearly state what needs improvement. Analyze: Determine what causes the problem to occur. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem. Test Implement: Implement these actions on a trial basis to determine their effectiveness. Standardize: Ensure that useful actions are preserved. |
| Additional Information |
| BISAC Categories: - Business & Economics | Total Quality Management - Business & Economics | Quality Control - Business & Economics | Decision Making & Problem Solving |
| Dewey: 658.403 |
| LCCN: 91040137 |
| Series: Productivity's Shopfloor |
| Physical Information: 0.39" H x 8.23" W x 11.13" (0.97 lbs) 176 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process Identify the problem: Clearly state what needs improvement. Analyze: Determine what causes the problem to occur.
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