| Building a Performance Improvement System, 2e Contributor(s): Laramy, Richard (Author), May, Bruce (Author) |
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ISBN: 0557130018 ISBN-13: 9780557130016 Publisher: Lulu.com OUR PRICE: $37.95 Product Type: Paperback - Other Formats Published: October 2009 |
| Additional Information |
| BISAC Categories: - Business & Economics |
| Physical Information: 0.62" H x 6" W x 9" (0.89 lbs) 274 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: OD is a complex landscape of multiple disciplines and philosophies. The authors bring insight and clarity to this complex landscape with their breakthrough work, identifying the key characteristics of a performance management system and explain how to build a performance improvement system using the Baldrige Criteria, developed by the U.S. Commerce Department. Bruce May has over thirty years of business experience, both as an entrepreneur and as a business executive. He has been a member of the American Society of Training and Development since 2000. Richard Laramy has 25 years experience, in higher education (and some K-12) working in publishing (Pearson and McGraw-Hill), software development and consulting. Richard is trained in the Baldrige Model and is a member of the Board of Examiners for Quality Texas since '07 and is also on the Board of Advisors for University of Texas Austin Center for Performance Excellence |
