Working with Difficult People: Revised and Expanded Revised and Exp Edition Contributor(s): Solomon, Muriel (Author) |
|
ISBN: 0735202915 ISBN-13: 9780735202917 Publisher: Penguin Adult Hc/Tr OUR PRICE: $22.80 Product Type: Paperback - Other Formats Published: March 2002 Annotation: This hard-hitting desktop book provides all the proven techniques and strategies to create better relationships with the people at work who can make life miserable. |
Additional Information |
BISAC Categories: - Business & Economics | Business Etiquette - Family & Relationships - Business & Economics | Office Management |
Dewey: 650.13 |
LCCN: 2001036242 |
Physical Information: 0.9" H x 5.9" W x 8.9" (0.80 lbs) 336 pages |
Themes: - Topical - Family |
Descriptions, Reviews, Etc. |
Publisher Description: Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide. |