| Professional Services Leadership Handbook: How to Lead a Professional Services Firm in a New Age of Competitive Disruption Contributor(s): Clark, Nigel (Author), Kent, Ben (Author), Beddow, Alastair (Author) |
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ISBN: 0749477342 ISBN-13: 9780749477349 Publisher: Kogan Page OUR PRICE: $49.40 Product Type: Paperback - Other Formats Published: August 2017 |
| Additional Information |
| BISAC Categories: - Business & Economics | Industries - Service - Business & Economics | Decision Making & Problem Solving - Business & Economics | Leadership |
| Dewey: 658.409 |
| LCCN: 2017022499 |
| Physical Information: 0.58" H x 6.14" W x 9.21" (0.85 lbs) 272 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: Professional services firms - from the legal sector to accountancy, consulting and beyond - face increased disruption. Service delivery models are under pressure to adapt to changing client expectations. Technology offers new ways of working with clients, but changes the skills profile required of professionals, and threatens the traditional people-centred business model. The Professional Services Leadership Handbook equips leaders, and aspiring leaders, with tools and insights both to tackle these long-term disruptive trends and to maximise their firm's profitability today. Leaders of professional services firms find themselves with a daunting, but exciting, range of challenges ahead. Using practical insights drawn from experienced professional services leaders, the Professional Services Leadership Handbook explores new models and working practices to address four components of strategic leadership: clients, business, people and self leadership. It offers clear-sighted analysis of common pain points, and provides innovative solutions for dealing with them. This practical guide is designed for everyone involved in leadership decisions, whether that be a practice area, sector group, business function, or even firm-wide leadership role. It will help readers to focus their attention on the activities that will really make a difference to the success of their firm. |
Contributor Bio(s): Beddow, Alastair: - Alastair Beddow is a director at Meridian West, working with professional and financial services firms of all sizes to develop engaging, differentiated and successful client strategies, business development initiatives, and thought leadership campaigns.Kent, Ben: - Ben Kent is the founder-director of insight-led consultancy Meridian West. Ben advises many of the world's leading professional and financial services firms on their client engagement, and provides strategic research, consultancy and training for professional firms.Clark, Nigel: - Nigel Clark has led marketing teams in professional services firms for more than 20 years in sectors including management consulting, legal, environmental consulting, engineering design, business services and project management. He is a former director of the Professional Services Marketing Group (PSMG). |