| The Benchmarking Book Contributor(s): Stapenhurst, Tim (Author) |
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ISBN: 0750689056 ISBN-13: 9780750689052 Publisher: Routledge OUR PRICE: $87.39 Product Type: Paperback - Other Formats Published: May 2009 |
| Additional Information |
| BISAC Categories: - Technology & Engineering | Quality Control - Business & Economics | Management - General - Business & Economics | Total Quality Management |
| Dewey: 658.401 |
| Physical Information: 1" H x 5.9" W x 8.9" (1.65 lbs) 496 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are recognized as leaders. The Benchmarking Book is an indispensable guide to process improvement through benchmarking, providing managers, practitioners and consultants with all the information needed to carry out effective benchmarking studies. Covering everything from essential theory to important considerations such as project management and legal issues, The Benchmarking Book is the ideal step-by-step guide to assessing and improving your company's processes and performance through benchmarking. |