Improving Organizational Performance: A Practical Guidebook for the Human Services Field Contributor(s): Sluyter, Gary V. (Author) |
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ISBN: 0761907505 ISBN-13: 9780761907503 Publisher: Sage Publications, Inc OUR PRICE: $170.05 Product Type: Hardcover - Other Formats Published: December 1997 |
Additional Information |
BISAC Categories: - Political Science | Public Policy - Social Services & Welfare - Social Science | Social Work |
Dewey: 361.006 |
LCCN: 97021203 |
Series: Sage Human Services Guides |
Physical Information: 0.5" H x 5.6" W x 8.4" (0.70 lbs) 141 pages |
Descriptions, Reviews, Etc. |
Publisher Description: This practical guide to recently developed management principles takes the reader beyond the basics of Total Quality Management to the underlying core concepts. The book provides a basic reference and field guide for social and mental health service organizations that are interested in learning about and applying sound management principles. In addition to theory, it presents procedures for putting quality practices in place, illustrates points with examples from the field, and includes a complete case study to help organizations learn the quality improvement team process. |