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The Practice of Quality Management 1997 Edition
Contributor(s): Lederer, Phillip J. (Editor), Karmarkar, Uday S. (Editor)
ISBN: 0792398645     ISBN-13: 9780792398646
Publisher: Springer
OUR PRICE:   $161.49  
Product Type: Hardcover - Other Formats
Published: February 1997
Qty:
Annotation: The Practice of Quality Management presents the results of eleven ground-breaking research projects in quality management. It is the first collection of research papers by academics in this area. The projects are empirical studies on total quality management that suggest new ways to think about quality. The objective of the research found in this book is to develop theory and to assist practice. Thus, this volume is of interest to both academic researchers and practising managers. The chapters fall into four categories: Performance', Understanding TQM', Organizations', and Using TQM'. All of the chapters show that there are many different applications and research issues associated with quality. The chapters on Understanding TQM' suggest that it is possible to develop and test theories of quality. The chapters on Performance' demonstrate that studies of the operational and financial effect of quality can yield positive results. Many thinkers on quality consider that organizational impacts of quality are the most important drivers of the quality process. The chapters on Organizations' present evidence on how quality programs affect human resource management, and organizational structure. Finally, the chapters on Using TQM' present several studies of applications of quality management.
Additional Information
BISAC Categories:
- Business & Economics | Quality Control
- Business & Economics | Operations Research
- Business & Economics | Production & Operations Management
Dewey: 658.562
LCCN: 96052832
Physical Information: 0.99" H x 6.44" W x 9.52" (1.67 lbs) 320 pages
 
Descriptions, Reviews, Etc.
Publisher Description:
The Practice of Quality Management presents the results of eleven ground-breaking research projects in quality management. It is the first collection of research papers by academics in this area. The projects are empirical studies on total quality management that suggest new ways to think about quality. The objective of the research found in this book is to develop theory and to assist practice. Thus, this volume is of interest to both academic researchers and practising managers.
The chapters fall into four categories: Performance', Understanding TQM', Organizations', and Using TQM'. All of the chapters show that there are many different applications and research issues associated with quality. The chapters on Understanding TQM' suggest that it is possible to develop and test theories of quality. The chapters on Performance' demonstrate that studies of the operational and financial effect of quality can yield positive results. Many thinkers on quality consider that organizational impacts of quality are the most important drivers of the quality process. The chapters on Organizations' present evidence on how quality programs affect human resource management, and organizational structure. Finally, the chapters on Using TQM' present several studies of applications of quality management.