| Towing Training Manual: Dispatch Contributor(s): Godwin, Michele (Editor), Godwin, Jeffrey (Editor) |
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ISBN: 0979441641 ISBN-13: 9780979441646 Publisher: Palm Tree Press OUR PRICE: $95.00 Product Type: Paperback Published: November 2007 Annotation: Dispatchers and call takers are the nerve center of every towing business and this book takes you through everything they need to be successful. We address the common issues that they will face on a daily basis from handling the angry customer to giving price quotes and working with your tow operators. In addition you will also receive job descriptions, performance evaluation forms and tips for successful coaching. |
| Additional Information |
| BISAC Categories: - Business & Economics | Training |
| Physical Information: 0.24" H x 5.5" W x 8.5" (0.32 lbs) 116 pages |