| Remarkable Service Contributor(s): The Culinary Institute of America (Cia) (Author) |
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ISBN: 1118116879 ISBN-13: 9781118116876 Publisher: Wiley OUR PRICE: $34.15 Product Type: Paperback Published: February 2014 |
| Additional Information |
| BISAC Categories: - Cooking | Methods - Professional - Business & Economics | Industries - Hospitality, Travel & Tourism |
| Dewey: 647.950 |
| LCCN: 2013037156 |
| Physical Information: 0.74" H x 7.17" W x 9.69" (1.32 lbs) 304 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new Scripts for Service Scenarios throughout to help servers practice real-world scenarios. |