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Remarkable Service
Contributor(s): The Culinary Institute of America (Cia) (Author)
ISBN: 1118116879     ISBN-13: 9781118116876
Publisher: Wiley
OUR PRICE:   $34.15  
Product Type: Paperback
Published: February 2014
Qty:
Temporarily out of stock - Will ship within 2 to 5 weeks
Additional Information
BISAC Categories:
- Cooking | Methods - Professional
- Business & Economics | Industries - Hospitality, Travel & Tourism
Dewey: 647.950
LCCN: 2013037156
Physical Information: 0.74" H x 7.17" W x 9.69" (1.32 lbs) 304 pages
 
Descriptions, Reviews, Etc.
Publisher Description:
A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new Scripts for Service Scenarios throughout to help servers practice real-world scenarios.