Leadership and Communication in Dentistry Contributor(s): Graskemper, Joseph P. (Author) |
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ISBN: 1119557127 ISBN-13: 9781119557128 Publisher: Wiley-Blackwell OUR PRICE: $75.99 Product Type: Other - Other Formats Published: March 2019 |
Additional Information |
BISAC Categories: - Medical | Dentistry - Practice Management |
Descriptions, Reviews, Etc. |
Publisher Description: This book provides practical strategies for dentists to effectively and confidently communicate with many dental insurance issues, as well as with their patients and members of their staff. Providing real-world examples and sample letters, the book includes specific guidance on how to handle common communication scenarios to avoid being caught off-guard or unprepared. Leadership and Communication in Dentistry begins with a unique section discussing communications with insurance companies, including negotiations, PPO contract issues, appeals letters, and more. It then includes chapters on communicating with patients, addressing how to listen to their concerns and motivate them, and staff, emphasizing how to be a better leader and institute office policies. The final section explores how dentists can use leadership and communication skills to improve their practice of dentistry.
Leadership and Communication in Dentistry is a must-have resource for any dentist or dental student wishing to improve their communication skills. |