Managing Quality Contributor(s): Bell, Des (Author), Wilson, George (Author), McBride, Philip (Author) |
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ISBN: 1138155942 ISBN-13: 9781138155947 Publisher: Routledge OUR PRICE: $158.40 Product Type: Hardcover - Other Formats Published: December 2016 |
Additional Information |
BISAC Categories: - Business & Economics | Total Quality Management - Technology & Engineering | Quality Control - Business & Economics | Leadership |
Dewey: 658.401 |
Physical Information: 256 pages |
Descriptions, Reviews, Etc. |
Publisher Description: Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC. |