| The Organizational Measurement Manual Contributor(s): Wealleans, David (Author) |
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ISBN: 1138256188 ISBN-13: 9781138256187 Publisher: Routledge OUR PRICE: $56.04 Product Type: Paperback - Other Formats Published: October 2017 |
| Additional Information |
| BISAC Categories: - Business & Economics | Management - General |
| Dewey: 658.54 |
| Physical Information: 190 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: The Organizational Measurement Manual is a step-by-step guide to creating performance measurements at the working level. It addresses the procedures for identifying, designing, monitoring and using measurements and how these might relate to other objectives and initiatives within an organization. In so doing it explores the use of general performance measurement as a management tool for the key areas of control, customer satisfaction and business improvement. The book is clearly differentiated from many other publications on the subject of measurement by the firm distinction made between general, strategic measurement that represents an umbrella approach to the quantification of performance and the monitoring of process-level attributes that directly relate to the performance of an individual work team. The benefits of, and best practice approach to, the use of process-level measurements are clearly explained. |