| The Basics of Benchmarking Contributor(s): Damelio, Robert (Author) |
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ISBN: 1138438529 ISBN-13: 9781138438521 Publisher: Productivity Press OUR PRICE: $218.50 Product Type: Hardcover - Other Formats Published: July 2017 |
| Additional Information |
| BISAC Categories: - Business & Economics | Total Quality Management - Business & Economics | Quality Control |
| Dewey: 658.562 |
| Physical Information: 80 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: The first part of The Basics of Benchmarking provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process. |