| The Rock and Roll Guide to Patient Loyalty Contributor(s): Heuer, Joe (Author) |
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ISBN: 1439210047 ISBN-13: 9781439210048 Publisher: Booksurge Publishing OUR PRICE: $14.20 Product Type: Paperback Published: March 2009 |
| Additional Information |
| BISAC Categories: - Medical | Health Care Delivery |
| Physical Information: 0.17" H x 5.51" W x 8.5" (0.23 lbs) 82 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: Learn what Rock and Roll and customer service have in common.This entertaining and quick read goes beyond customer service and teaches you how to build a Rockin' loyal patient base through love, respect and amazing service. Humorous insights are designed to inspire employees to deliver extraordinary loyalty-inducing service. |