The Everything Guide to Customer Engagement: Connect with Customers To: Build Trust, Foster Loyalty, and Grow a Successful Business Contributor(s): Pophal, Linda (Author) |
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ISBN: 1440580553 ISBN-13: 9781440580550 Publisher: Everything OUR PRICE: $19.79 Product Type: Paperback Published: September 2014 |
Additional Information |
BISAC Categories: - Business & Economics | Customer Relations - Business & Economics | Consumer Behavior - General |
Dewey: 658.812 |
LCCN: 2014014158 |
Series: Everything (Business & Personal Finance) |
Physical Information: 0.69" H x 7.97" W x 9.27" (0.96 lbs) 304 pages |
Descriptions, Reviews, Etc. |
Publisher Description: Expert advice and strategies for winning--and keeping--customers Apple, L.L. Bean, Zappos.com, Nordstrom, Lego, Southwest Airlines. All of these extraordinarily successful businesses have one thing in common: They have famously loyal customers. These companies understand that customer engagement is just as important as quality products and services when it comes to customer loyalty and retention. With The Everything Guide to Customer Engagement, you can learn the highly successful strategies that have been working for business all over the world. Inside, you'll find essential information on how you can better:
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