| Heal: a year's worth of improvements to run an excellent healthcare organization Contributor(s): Palmer, A. P. (Author) |
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ISBN: 1463663579 ISBN-13: 9781463663575 Publisher: Createspace Independent Publishing Platform OUR PRICE: $18.95 Product Type: Paperback Published: July 2011 |
| Additional Information |
| BISAC Categories: - Medical | Hospital Administration & Care |
| Physical Information: 0.55" H x 5.25" W x 8" (0.61 lbs) 240 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: It's time to improve healthcare organizations. It's time to create facilities, services, and care environments that have the look and feel of a Four Seasons, the seamless operations of Disneyland, the ambiance of Starbuck's third place, and the innovations of IDEO. HEAL presents a year of hard-won insights and challenges, each dedicated to identifying and overcoming the individual and institutional barriers to a first-rate and exceptional healthcare environment-an environment that nurtures, supports, and delivers care and compassion for its patients, colleagues, and communities. Use it well. |
