Confrontation Management: Improve Performance and Maintain Relationships Contributor(s): Miller, Sam (Author) |
|
![]() |
ISBN: 1475849311 ISBN-13: 9781475849318 Publisher: Rowman & Littlefield Publishers OUR PRICE: $31.68 Product Type: Paperback - Other Formats Published: May 2019 |
Additional Information |
BISAC Categories: - Education | Administration - General - Education | Counseling - Crisis Management - Education | Educational Policy & Reform - School Safety |
Dewey: 371.2 |
LCCN: 2018059164 |
Physical Information: 0.22" H x 6" W x 9" (0.32 lbs) 90 pages |
Descriptions, Reviews, Etc. |
Publisher Description: The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to: Appropriately beginning a confrontational conversation How to invite employees into a conversation and avoid a "top-down" meeting Common tactics used by employees to torpedo a meeting Successfully pivoting a conversation from issues or concerns to solutions Ending a conversation with a plan and on a positive note Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader's relationship with staff continues to result in a positive school culture. |