| Intelligent Interactions: Practical Guide to Profitable Customer Experience Contributor(s): Miller, Jason (Author) |
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ISBN: 149499710X ISBN-13: 9781494997106 Publisher: Createspace Independent Publishing Platform OUR PRICE: $10.40 Product Type: Paperback Published: March 2014 |
| Additional Information |
| BISAC Categories: - Business & Economics | Leadership |
| Physical Information: 0.56" H x 5.98" W x 9.02" (0.80 lbs) 268 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: Forget the old traditional ways of generating revenue Whether you are looking for more revenue or extending the loyalty of your customer base, Intelligent Interactions are here and the time to act is NOW The solution to rising competition will require optimizing your multi-channel customer interactions and modernizing the way you sell to and service your customers. Through the power of real time data, analytic insights, and quality decision frameworks, it is possible to produce unique customer experiences, which will result in more revenue, new and improved systems, and an overall stronger bottom line for your business. This Practical Guide to Profitable Customer Experience Teaches: How to get the most out of every individual customer interaction How real time interaction management can help deliver profitable customer experiences How the T.I.P.P Approach can transform your organization How technology, intelligence, people, and process contribute to Real-time Interaction Management (RTIM) success How to prepare, design, implement, and optimize these systems within your organization From aligning business operations and creating profitable interactions to building the RIGHT software platform and best possible systems to harvest solid, measurable business results -Intelligent Interactions will help grow your business by introducing customer-centric sales now, when it matters MOST 100% of all book proceeds are donated to local charities |